FCCPC Seals Abuja’s Peachville Estate Over Alleged Consumer Rights Violations

The Federal Competition and Consumer Protection Commission (FCCPC) has sealed parts of Peachville Estate in Abuja following allegations that its facility management company failed to comply with regulatory directives on consumer rights and fair competition.

The enforcement operation, carried out on Friday, affected the head office of Peachville Platinum Facility Management (PPFM) Limited along Airport Road, behind King’s Court, and its facility management office at Peachville Gardens, opposite the Games Village area of the Federal Capital Territory.

The FCCPC team, led by Marvin Nadah, also sealed gates leading to the affected sections of the estate and directed workers at a nearby construction site to vacate the premises.

At the facility management office, officials reportedly gave employees, including a staff member identified as Farida, 15 minutes to leave before the premises were sealed.

The action followed complaints by residents over the management of essential services, including water supply, electricity, waste disposal, security and general maintenance.

The dispute between PPFM and the Peachville Estate Residents Association (PERA) dates back to 2024, when the commission received a formal complaint from the residents’ association on August 8.

The residents accused the facility management company of allegedly making subscription to its services compulsory for property owners and occupants, alongside imposing what they described as unjustified service charges.

They also raised concerns over the quality and availability of essential services, including electricity, water, security and internet facilities.

Following engagements and mediation between the parties, the FCCPC issued a compliance notice in August 2025, directing the company to discontinue practices considered inconsistent with consumer protection and competition laws.

Under the directive, the company was ordered to stop enforcing agreements that compelled residents or property allottees to subscribe to its facility management services as a condition for owning or occupying properties within the estate.

The commission also directed it to discontinue coercive measures, including the disconnection of services to residents who declined to use its management services.

In addition, PPFM was required to provide PERA and affected residents with a comprehensive breakdown of service charges imposed from August 2024, explaining the basis for the fees.

The directive further required the company to recognise PERA as the representative body of the estate community on matters of collective interest and review its service agreements to ensure compliance with the Federal Competition and Consumer Protection Act, 2018.

The company and its executive director were given seven business days from receipt of the notice to comply, with the commission warning that failure to do so could attract further enforcement action under Section 150(4) of the Act.

When approached for comments during Friday’s operation, the enforcement team leader, Nadah, said the commission’s management would address journalists or issue an official statement on the exercise.

The sealing represents an escalation of the regulatory dispute, although the FCCPC’s detailed explanation of the latest enforcement action and the company’s response were not immediately available.