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CBN FACES LEGAL ACTION OVER ATM TRANSACTION FEE HIKE

The Socio-Economic Rights and Accountability Project (SERAP) has initiated a lawsuit against the Central Bank of Nigeria (CBN) over the recent increase in Automated Teller Machine (ATM) transaction fees. The CBN’s new policy, which took effect recently, charges N100 for every N20,000 withdrawn from bank-owned ATMs outside their branch premises. Additionally, withdrawals at shopping centers, airports, and standalone cash points attract a N100 charge, plus a surcharge of up to N500. SERAP argues that the CBN’s decision is arbitrary and violates the Federal Competition and Consumer Protection Act of 2018. The organization is seeking a declaration from the court that the fee increase is unjust and contrary to the provisions of the law. SERAP is also requesting an interim injunction to prevent the CBN and its associates from enforcing the new fees while the case is under review. According to SERAP, the increase disproportionately affects economically disadvantaged Nigerians and creates an unfair two-tiered financial system. The organization contends that the CBN’s actions compromise its mission to manage the economy effectively and uphold human rights. SERAP emphasizes that the burden of the fee hike should have been borne by banks and their shareholders, rather than the general public. “The increase in ATM transaction fees ought to have been shouldered by wealthy banks and their shareholders, not the general public,” SERAP stated in the lawsuit. “CBN policies should not be skewed against poor Nigerians and heavily in favour of banks that continue to declare trillions of naira in profits mostly at the expense of their customers”. The case, filed at the Federal High Court in Lagos with case number FHC/L/CS/344/2025, is awaiting a hearing date.

CBN REVIEWS ATM TRANSACTION FEES, INTRODUCES NEW CHARGES FROM MARCH 1, 2025

The Central Bank of Nigeria (CBN) has announced a review of the transaction fees for Automated Teller Machine (ATM) services, with new charges set to take effect from March 1, 2025. According to John Onojah, the acting director of the Financial Policy and Regulation Department, the fee adjustment aims to address the rising operational costs and enhance efficiency within the banking sector. The last time the ATM transaction fees were revised was in 2019 when the CBN reduced withdrawal fees from ₦65 to ₦35. While the new policy will result in higher costs for certain ATM transactions, the CBN emphasized that it aligns with Section 10.7 of the CBN Guide to Charges by Banks, Other Financial and Non-Bank Financial Institutions (2020). Under the new structure, customers making withdrawals from their own bank’s ATMs (on-us transactions) will still enjoy free withdrawals. However, a ₦100 fee will be charged for every ₦20,000 withdrawal at on-site ATMs, which are located within the bank’s branches. For withdrawals at ATMs of other banks (off-site or not-on-us transactions), customers will be charged a ₦100 fee plus a surcharge of up to ₦450 per ₦20,000 withdrawal. The CBN also announced that banks and financial institutions can now apply a “cost-recovery charge” equivalent to the exact amount charged by the international acquirer for international withdrawals using debit or credit cards. Additionally, the previous benefit of three free monthly withdrawals for remote-on-us transactions (customers of other banks) will no longer apply. The CBN has urged all financial institutions to comply with the new directives ahead of the implementation date, emphasizing that the revised fees aim to improve the efficiency of ATM services and ensure that appropriate charges are applied to consumers.