• DISCOs
• NERC
• Prepaid Meter

NERC DIRECTS DISCOS TO PUBLISH DETAILS OF METER PURCHASE REFUNDS TO CUSTOMERS

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  CapitalTimesNews / 1 week
• 0
• 2 min read

The Nigerian Electricity Regulatory Commission (NERC) has directed all electricity distribution companies (DisCos) to publish refunds made to customers who purchased meters under the meter asset providers (MAP) scheme. This directive was issued after NERC’s first Nigerian electricity supply industry stakeholders meeting in 2025. The MAP framework allows third-party investors to provide and maintain end-use meters as a service, with customers paying metering service charges. In 2023, NERC ordered DisCos to reimburse customers who paid for meters under the MAP framework. The reimbursement is to be made through equal instalments of energy credits over a maximum period of 36 months. Despite this order, customers have complained that DisCos have not been consistent in refunding them. To address this, NERC has directed DisCos to publish details of the refunds on their websites to boost transparency and encourage customers to participate in the scheme. “NERC has directed Discos to publish details of MAP refunds on their websites for transparency. This will demonstrate commitment and consistency to the scheme and encourage customers,” the commission said. At the meeting, NERC discussed topics including tariff methodology, NESI liquidity, and the transition to a multi-tier electricity market. Additionally, NERC reminded DisCos of their responsibility to replace customers’ meters free of charge if they are obsolete or faulty, and urged Nigerians to report any DisCos requesting payment for prepaid meters.